TLC ENGINEERING SOLUTIONS

TLCTrack Privacy Policy

Privacy and transparency matter to us.

Last updated: 16 October 2026

1. Introduction

TLCTrack is a mobile application developed and maintained by TLC Engineering Solutions.

The application uses Bluetooth technology to discover, connect to, and communicate with compatible measurement instrumentation.

This Privacy Policy explains how TLCTrack accesses and handles information, how Bluetooth permissions are used, and how users can contact us regarding privacy-related matters.

2. Developer Information

Application: TLCTrack

Developer: TLC Engineering Solutions

Website: www.tlc.co.za

Privacy Contact: info@tlc.co.za

3. Data Collection and Access

3.1 Personal Information

TLCTrack does not require users to register,create an account, or log in to use the application.

The application does not request names, email addresses, telephone numbers, physical addresses, passwords, or payment information from users.

3.2 Bluetooth and Device Information

TLCTrack accesses Bluetooth functionality to discover nearby compatible measurement instruments and establish a connection with selected equipment.

During Bluetooth discovery and communication, the application may access information made available by the connected equipment,such as Bluetooth device names, device identifiers, connection status, and measurement data.

Such information is accessed to enable Bluetooth discovery, device selection,communication, and measurement-related features.

3.3 Other Personal and Sensitive Data

TLCTrack does not require access to contacts, call logs, SMS messages,financial information, or authentication credentials as part of its described Bluetooth measurement functionality.

The application is not intended to collect personal information for marketing,advertising, or user profiling.

4. Bluetooth Permissions

Bluetooth access is necessary for TLCTrack to communicate with compatible measurement instrumentation.

Depending on the Android version, the application may request permissions relating to Bluetooth scanning,connecting to nearby devices, or location-related access required for Bluetooth discovery.

These permissions are used to support the application's Bluetooth-related functionality.

Users can manage application permissions through their device's Android settings.Denying required Bluetooth permissions may prevent TLCTrack from discovering or communicating with measurement instruments.

5. Location Information

TLCTrack does not use Bluetooth functionality for the purpose of tracking users' physical movements or locations.

Certain Android versions may require a location-related permission to perform Bluetooth scanning.

A Bluetooth-related location permission does not necessarily mean that the application determines, records, or tracks a user's geographical position.

6. How Information Is Used

Information accessed through Bluetooth is used to support the application's measurement instrumentation functionality.

Depending on the capabilities of connected measurement instrumentation, this may involve discovering instruments, establishing connections,receiving measurement information, and presenting equipment-related data.

TLC Engineering Solutions does not use personal information collected through TLCTrack for targeted advertising, marketing campaigns, or user profiling.

7. Data Sharing and Third-Party Services

TLC Engineering Solutions does not sell users' personal information.

Bluetooth communication is used to enable the app to communicate with compatible measurement instrumentation.

Any information accessed or handled through the application must be consistent with the purposes described in this policy.

Any third-party service or software component introduced into TLCTrack that processes user or device information will be reviewed and reflected in this Privacy Policy as applicable.

8. Data Security

TLC Engineering Solutions recognises the importance of protecting information accessed or handled through TLCTrack.

We aim to maintain appropriate technical and organisational safeguards to reduce the risk of unauthorised access,misuse, alteration, or disclosure.

Users are encouraged to keep their Android devices updated and connect only to trusted, compatible measurement instrumentation.

9. Data Retention and Deletion

TLCTrack does not require user registration and does not provide user account creation.As a result, there is no TLCTrack user account that users need to delete.

The handling and retention of measurement-related or Bluetooth device information depends on the application's implemented functionality.

Users may contact TLC Engineering Solutions to enquire about information associated with TLCTrack, including any applicable retention or deletion procedures.

To submit a privacy-related request, email info@tlc.co.za .

10. User Privacy Rights

Users may contact TLC Engineering Solutionswith questions or concerns regarding information accessed or processed through TLCTrack.

Subject to applicable data protection laws, including South Africa's Protection of Personal Information Act (POPIA), individuals may have rights to request, access to, correction of, or deletion of personal information relating to them.

We will consider privacy-relatedrequests in accordance with applicable legal requirements.

11. Children's Privacy

TLCTrack is designed for use with compatible measurement instrumentation.

The application does not knowingly request personal information from children.

Anyone with concerns relating to children's privacy may contact TLC Engineering Solutions.

12. Changes to This Privacy Policy

TLC Engineering Solutions may update this Privacy Policy to reflect changes to TLCTrack's functionality, data-handling practices, or applicable legal and regulatory requirements.

Updates will be published on this webpage, and the Last Updated date will be revised.

Where additional notification or user consent is required by applicable law or Google Play policies, appropriate measures will be taken.

13. Contact Us

If you have questions, concerns,or requests regarding this Privacy Policy, please contact:

TLC Engineering Solutions

Email: info@tlc.co.za

Website: www.tlc.co.za